Olio Studio is a solo, remote studio led by me, Jamie Hagan. Currently located in West Michigan, I equip entrepreneurs everywhere with visual tools to clearly and confidently communicate while taking steps to fulfill their dreams.
Olio Studio is a solo, remote studio led by me, Jamie Hagan. Currently located in West Michigan, I equip entrepreneurs everywhere with visual tools to clearly and confidently communicate while taking steps to fulfill their dreams.

WHAT DRIVES ME
“Make visible what, without you, might perhaps never have been seen.”
Trends come and go, but problem-solving is what makes a design successful. I love good, clean typography, bits of ephemera, and organic, handmade touches. I won’t say yes to every project that comes along, but I’m willing to work with anybody.
I believe the secret to good design is to think before you make.
With over 8 years of industry experience, I love partnering with entrepreneurs & non-profits to develop creative strategies to communicate personality and position. deeply motivated by turning websites into stories and stories into brand loyalty. As a graduate of the Rhode Island School of Design, I love bringing simplicity, conceptual meaning, and thoughtfulness into every project, building layers of meaning that weave your story, purpose, and messaging into a beautiful, communicative piece.
If I’m not sitting behind a computer, hopefully I’m walking outside somewhere beautiful, reading a good book, or working on a house-remodeling project. Usually my Shiba-sidekick Theo is somewhere close by.
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Copy
This term refers to any text within a publication or composition.
Collateral
Any supporting materials that provide information about your business. This is anything with your business logo, that helps establish your brand, and usually refers to printed materials.
Asset
A catch-all term referring to all materials needed to successfully complete a project. In terms of web design and development, “assets” typically refer to copy, graphics, photographs, videos, audio files, and databases. In terms of branding, “assets” could refer to as secondary logos, symbols, icons, patterns, etc.
Comp
Short for “comprehensive,” comp is a proposed design, before the final content of those elements has been decided upon.
Typography
The term typography refers to two things. Firstly, the style and appearance of printed words. Secondly and more importantly, it refers to the art and procedure of arranging type to make it readable, legible, attractive and engaging in print or digital designs.
Source: https://www.shillingtoneducation.com/blog/graphic-design-terms/
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Unless stated otherwise, we’ll need all necessary content turned in by your project start date. Failure to do this could result in rescheduling & late fees.
Branding Projects
Discovery Homework which includes ideas about your business mission, vision, and target audience. Once we review your Homework, we’ll begin narrowing down your specifics—even naming and taglines if you need them!
Web Design + Collateral Projects
Discovery Homework
Finalized copy, photography, and any other planned content.
We offer copywriting and product photography services on a case-by-case basis. Let us know if this is something you’d like to explore together.
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No, all deposits are non-refundable as they serve as the placeholder for our time together.
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Deposits are either 25% or 50% and must be paid in full.
The remaining balance on Branding, Web Design, and Collateral projects are split into 2-4 payments, depending on your needs.
Studio Hours are paid either on the 1st or the 15th of each month for the duration of your contract.If you have questions about your payments, feel free to reach out and we’re happy to work with you!
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Sometimes!
Rush projects are available depending on the request and our current workload. Rush projects are also subject to an added rush fee.
If you have an urgent deadline, reach out via our contact form and we’ll be in touch to let you know if we can help.
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Squarespace and Shopify.
I recommend Squarespace for service-industry businesses, portfolios, landing pages, and smaller inventory e-commerce shops.
I recommend Shopify for medium to large inventory businesses. -
Yes—and at a discount :) Just select both options when you fill out our contact form.
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Nope! You paid for the hours, so they are yours. In fact, Studio Hours are perfect for larger projects that don’t have urgent timelines. If you’re looking for a quicker turnaround, it may be better for you to book a stand-alone package. After learning more about your needs, we’ll advise what we think will work best for you!
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Yes—through Studio Hours.
Included in every Web Design project is a 1-hour training meeting, training video, and PDF Reference Guide.
If you’re looking for more regular site updates, maintenance, and content management let us know in when you reach out!
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Yes! Print consultations are included in all Branding & Collateral packages and I provide print-ready files in your Final Asset Delivery.
Great relationships begin with the right introduction.
Tell us about you and your project and we’ll let you know how Olio can help with a free, custom project proposal.